GT Ignite Registration Policies

Registration Policies

By registering for or attending any HEUG Conferences, participants agree to these Terms and Policies. It is the participant's responsibility to read and understand them. 

  • Registration Rate

    To register for GT Ignite 2027, you must book your hotel through the conference reservation system first. Once you have booked your room you will receive an email with your Hotel Confirmation Code (ex: #193847), please make sure to include that in your registration to guarantee your registration rate. We audit the codes and will reach out if your registration and reservation do not match.

  • Registration Payment

    All GT Ignite 2027 sales are final, not combinable with other offers. Registration fees may be paid at the time of registration or at a later date, but no later than January 15, 2027. Non-payments will result in cancellation of Alliance registration and re-registration will be at the prevailing conference rate. A valid credit card is required at the point of booking to ensure reservation security. Incomplete payments will also result in cancellation.

  • Guest Policy

    Registered guests must not be in industry-related roles. Guests are invited to the Sunday Welcome Reception but must purchase an add-on for participation.

  • Proximity Waiver

    Attendees residing within 25 miles of the conference venue may request a waiver from the hotel block requirement by submitting a Local Attendee Waiver Form before registration. 

  • Language Requirement

    All correspondence and queries must be in English. 

  • Payment Information

    All payments must be made in U.S. Dollars. Accepted payment methods include MasterCard, Visa, Discover, American Express, and checks. Purchase orders are not accepted. 

  • Registration Payment

    Registration fees must be paid in full before the conference start date. If full payment has not been received, registrations will be canceled. This applies to registrants submitting bank/wire transfers, checks, and credit card payments that are incomplete for any reason.

    • All fees are payable in U.S. dollars.
    • MasterCard, VISA, Discover, American Express, and checks are accepted.
    • No purchase orders accepted.
    Checks

    Please make sure to include both the Department and PO Box lines so we can properly process your check.

    Check Payments:

    Make checks payable to:
    Higher Education User Group, Inc.
    Department 880174
    PO Box 29650
    Phoenix, AZ 85038-9650

    Overnight/Courier Address:

    JPMorgan Chase (AZ1-2170)
    Attn: Higher Education User Group, Inc.
    Accounting Department 880174
    2108 E Elliot Rd
    Tempe, AZ 85283

    Wire/ACH Payment

    JPMorgan Chase Bank
    ACH Routing Number: 074000010
    Wire Routing Number: 021000021
    Account Number: 259810866
    Swift Code: CHASUS33

    Please reference the HEUG invoice number

Cancellation Policies

  • Registration Transfers

    Transfers of GT Ignite 2027 registrations are allowed until January 15, 2027. Each original registrant is permitted one transfer, which requires written consent. The person requesting the transfer is responsible for any financial obligations related to the transfer and must update all contact and demographic information. To initiate a transfer, please reach out to support@alliance-conference.com.

  • Cancellations

    • November 4, 2026 – January 15, 2027:
      No refunds will be issued for GT Ignite cancellations. However, registrations can still be transferred free of charge, please reach out to support@alliance-conference.com.

    • January 15, 2027 – March 7, 2027:
      No refunds will be issued for GT Ignite cancellations or no-shows during this period, regardless of the reason.

  • Refunds

    All sales are final, not combinable with other offers.

Please note that cancelling your GT Ignite registration does not automatically cancel your hotel booking. Hotel cancellations must be handled separately according to the HEUG Alliance Housing Policies.