I have worked in the Student Financials area for Boise State University since 2010, managing 1098T forms, communications, account cleanup, social media, video creation, website maintenance, new staff training, documentation creation and maintenance, and customer service. My role has recently expanded to include query creation and editing, tuition calculation, account cleanup, group posting, refunding, and system setup. I have a passion for clear and simple communication, learning new and improved processes, understanding complex systems, and sharing my knowledge with others.
My personal hobbies include fiber arts, hiking, camping, fly fishing, reading, historical reenactment, and dancing.