Agenda

CSU San Bernardino Student Communications Platform Will Improve Graduation/Retention, Resolve Financial Aid and Enrollment Requirements

Track: Exhibitor

Session Number: 10754
Date: Tue, Mar 5th, 2024
Time: 8:30 AM - 9:30 AM

Description:

At times, institutions struggle with timely delivery of messages to students especially via email. Student communications are critical to improving graduation rates, retention rates, and resolving financial aid and enrollment requirements.

California State University San Bernardino has enhanced the current myCoyote portal messaging functionality to provide more personalized, timely and relevant information to students. Students will be assisted with staying on track and motivated by reminding them of important deadlines and tasks they need to complete. This in part will be addressed by offering an omni channel communications platform alternative to email.

Through the implementation of the CY2 Connect messaging platform from CY2, students would then be able to receive messages in applications such as SMS, myCoyote and Canvas.

In addition, through enhanced branding and message management functionality, we strive to increase the likelihood that messages are read, and action is taken by the student. Ultimately, through these personalized notifications we have another tool that can be utilized to assist students to achieve their academic goals and improve their well-being by providing them with the information and support they need to succeed.

In this demo intensive session, CSU San Bernardino and CY2 will deep dive on Connect capabilities and present how your institution can support a rapid-prototype proof-of-concept integrated with PeopleSoft Campus Solutions.
Sub-Categorization: Student Information System (SIS)
Session Type: Presentation

Focus Area: Student Technology Portfolio
Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1732
ERP Systems: Oracle
Knowledge Level: Overview
Field of Study: Information Technology
CPE: No
Sub-Categorization: Student Information System (SIS)
Session Type: Presentation

Focus Area: Student Technology Portfolio
Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1732
ERP Systems: Oracle
Knowledge Level: Overview
Field of Study: Information Technology
CPE: No