Delivering student services and support and answering their frequently asked questions about the financial side of their education can be time-consuming and challenging. With numerous systems and screens admins must use to accomplish this, it’s nearly impossible to get a comprehensive view of the student in your office, on the phone, or in a chat. Bringing these systems together through an integrated solution eliminates department and system silos, automates repetitive tasks, and achieves a one-stop, personalized experience for students and staff.

In this session, you’ll learn how Student Account Advisor from TouchNet provides a holistic, real-time view of a student’s complete financial account and engagement profile. By integrating Advisor with your SIS, we’ll walk through how bringing together financial aid information, academic records, payment preferences and authorizations and more, not only enhances customer service, it drastically reduces time spent searching other systems for needed information. Additionally, you will see how this integrated, one-stop system can support the campus beyond the bursar's office to provide university staff with the same quick access to a comprehensive student view.