Agenda
Celebrate Wins; Heed Lessons: Tales of Two WashU Workday Implementations
Track: Student Information System (SIS)
Session Number: 9618
Date: Tue, Feb 28th, 2023
Time: 1:00 PM - 2:00 PM
Description:
In 2020, Washington University kicked off a four-year implementation of Workday Student to replace an aging and fragmented network of student information systems. That same year, the university went live with Workday HCM and Finance, a project that while successful, was fraught with many challenges. In this session, project executive, technical, functional, and change management leaders who played roles in both implementations will share how lessons from the first helped set the second up for success. Session will review lessons learned in the areas of project governance, team structure, data conversion, integrations planning, and change management. Ellen Rostand, assistant vice chancellor and project director will facilitate the panel discussion. Presenter bios attached.
Sub-Categorization: Campus Community
Session Type: Presentation
Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1599, trk-1598
ERP Systems: Workday
Platform Type: Cloud
Target Audience: All
Knowledge level: Overview
Tell us about you!: Ellen is an award-winning communications strategist, branding and marketing expert with nearly 30 years of experience working with for-profit and not-for-profit organizations in the healthcare and higher education space. She has extensive experience with organizational challenges that lie at the intersection of communication strategy, business process improvement, change management and information technology. She has held a variety of roles at WashU, most recently leading change management, internal communications and training efforts to replace Washington University’s HR and Finance systems with Workday. Since January 2021, she has focused full-time as a project director for the university’s Workday Student implementation team responsible for communications, change management, readiness, and training for the 30,000+ students, staff, and faculty who will use the new system. She earned her Bachelor of Science in Economics from the University of Pennsylvania and an MBA from the University of Chicago, where she also earned a certificate in health administration and policy.
Sub-Categorization: Campus Community
Session Type: Presentation
Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1599, trk-1598
ERP Systems: Workday
Platform Type: Cloud
Target Audience: All
Knowledge level: Overview
Tell us about you!: Ellen is an award-winning communications strategist, branding and marketing expert with nearly 30 years of experience working with for-profit and not-for-profit organizations in the healthcare and higher education space. She has extensive experience with organizational challenges that lie at the intersection of communication strategy, business process improvement, change management and information technology. She has held a variety of roles at WashU, most recently leading change management, internal communications and training efforts to replace Washington University’s HR and Finance systems with Workday. Since January 2021, she has focused full-time as a project director for the university’s Workday Student implementation team responsible for communications, change management, readiness, and training for the 30,000+ students, staff, and faculty who will use the new system. She earned her Bachelor of Science in Economics from the University of Pennsylvania and an MBA from the University of Chicago, where she also earned a certificate in health administration and policy.
Speakers
Primary Presenter
Ellen Rostand
Assistant Vice Chancellor and Project Director, Change Management
Washington University in St. Louis
Co-Presenter
Erin Culbreth
Associate Provost
Washington University in St. Louis
Co-Presenter 2
Michael Coffman
Program Director - Information Technology
Washington University in St. Louis
Co-Presenter 3
Beth Lee
IT Program Director
Washington University in St. Louis
