Agenda

Our Journey to a Better Fluid Class Search

Track: Technical and Reporting

Session Number: 9765
Date: Tue, Feb 28th, 2023
Time: 9:00 AM - 10:00 AM

Description:

The new fluid class search experience is a great improvement for students. But how can we make it better? This session explores Grand Rapids Community College’s journey over the last few years to improve the class registration experience for our students. We will dive into how we made multiple changes for our students such as how we:

- Update class statuses based on last date to enroll

-Provide fluid class search as a “community” publicly facing option

-Allow advanced search based on campus location selection

-Add custom textbook information to integrate with our bookstore provider

-Display pop student information to gather survey results and display alerts to students

We will explore how we utilized “configuration vs. customization” using Event Mapping and some of the pitfalls we encountered while making these enhancements for our students.
Sub-Categorization: User Experience
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1593
ERP Systems: PeopleSoft
Platform Type: On-premise
Target Audience: Technical
Knowledge level: Intermediate
Tell us about you!: I have a masters degree in Computer Information Systems from Grand Valley State University with a certification in mobile and web development. I have been working for GRCC for the last 8 years, starting as a Financial Aid Analyst, and now I am the PeopleSoft system administrator. I am also the Portal Administrator and was our lead architect in transitioning from classic to fluid self service.
Sub-Categorization: User Experience
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1593
ERP Systems: PeopleSoft
Platform Type: On-premise
Target Audience: Technical
Knowledge level: Intermediate
Tell us about you!: I have a masters degree in Computer Information Systems from Grand Valley State University with a certification in mobile and web development. I have been working for GRCC for the last 8 years, starting as a Financial Aid Analyst, and now I am the PeopleSoft system administrator. I am also the Portal Administrator and was our lead architect in transitioning from classic to fluid self service.

Speakers

Primary Presenter
David Dick
​Enterprise Systems Architecture Manage
Grand Rapids Community College