Agenda

Sharing is Caring: Shared Services & PeopleSoft Implementations

Track: Human Capital Management (HCM)

Session Number: 9786
Date: Tue, Feb 28th, 2023
Time: 9:00 AM - 10:00 AM

Description:

When a shared services model is applied to 7 unique universities under 2 PeopleSoft instances, standard use of delivered modules is sometimes difficult, if not impossible. We've come up with clever solutions and have a treasure trove of lessons learned and customizations that just make sense. And now that we’ve stabilized our systems and been up and running for the past 8+ years, we'll discuss things like balancing business procedure with PeopleSoft functionality but also explore topics like how governance models can streamline or impede moving forward from the perspective of the Business Analyst. This panel discussion will offer our lessons learned and experiences from the trenches from the perspective of the HCM Business Analyst. Discussion Topics could include the following: How do we address system gaps or data constraints in relation to unique higher education business requirements under one PS instance. How the support & training of PeopleSoft differs from the support of an organization’s business procedure. How do we align campus department structure (Administrator with Back Offices) with PeopleSoft structure (Manager facing). How does the shared service governance model impact PeopleSoft HCM. How has the role of the Business Analyst changed over the years with a maturing Shared Services model. Customizations we love and hate. Lesson learned.
Sub-Categorization: Other
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1592
ERP Systems: PeopleSoft
Platform Type: On-premise
Target Audience: Functional
Knowledge level: Basic
Tell us about you!: Our team holds multiple degrees and certifications, including extensive working knowledge of PeopleSoft HCM use in Higher Education. Team HCM Module knowledge includes Candidate Gateway, Talent Acquisition Manager, Time and Labor, Benefits, Directory Interface, eCompensation, ePerformance, Company Directory / Org Chart, Adhoc Notifications, Shared Components, Human Resources, Guided Process Framework, Approval Workflow Engine, HR Core, and also integrations and/or coordination with PeopleSoft Campus Solutions and Financial Management Solution.

We have extensive experience in various aspects of the implementation and support of a shared PeopleSoft instances. We’ve held just about every job title from student worker to HCM BA, going so far as to be the BAs during an implementation of PeopleSoft for a new campus under an existing shared service model- not consultants, but full-time permanent staff that were still responsible for supporting 6 other organizations during the implementation of a 7th under a second PeopleSoft instance.

Total Higher Education: 64 years
Total PeopleSoft for Higher Ed: 41 years
Total Campus Administration: 17 years
Total Shared Services Support: 24 years
Total Higher Ed Organizations Served: 13
Sub-Categorization: Other
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1592
ERP Systems: PeopleSoft
Platform Type: On-premise
Target Audience: Functional
Knowledge level: Basic
Tell us about you!: Our team holds multiple degrees and certifications, including extensive working knowledge of PeopleSoft HCM use in Higher Education. Team HCM Module knowledge includes Candidate Gateway, Talent Acquisition Manager, Time and Labor, Benefits, Directory Interface, eCompensation, ePerformance, Company Directory / Org Chart, Adhoc Notifications, Shared Components, Human Resources, Guided Process Framework, Approval Workflow Engine, HR Core, and also integrations and/or coordination with PeopleSoft Campus Solutions and Financial Management Solution.

We have extensive experience in various aspects of the implementation and support of a shared PeopleSoft instances. We’ve held just about every job title from student worker to HCM BA, going so far as to be the BAs during an implementation of PeopleSoft for a new campus under an existing shared service model- not consultants, but full-time permanent staff that were still responsible for supporting 6 other organizations during the implementation of a 7th under a second PeopleSoft instance.

Total Higher Education: 64 years
Total PeopleSoft for Higher Ed: 41 years
Total Campus Administration: 17 years
Total Shared Services Support: 24 years
Total Higher Ed Organizations Served: 13

Speakers

Primary Presenter
Jessica Dantzler
Sr. Business Analyst
University of Texas System
Co-Presenter
Crystal Anderson
Lead HR Business Analyst
University of Texas at Arlington
Co-Presenter 2
Samantha Minner
HCM Business Analyst
University of Texas at Dallas