Agenda

A monumental task: successfully deploying a 600-person team to enhance strategic alignment

Track: Exhibitor

Session Number: 9709
Date: Mon, Feb 27th, 2023
Time: 1:00 PM - 2:00 PM

Description:

It's no secret that optimized administrative services lead to high levels of customer satisfaction. In the healthcare and academic medical center settings, efficiencies in technology can also lead to better health outcomes. Seeking to unite critical enterprise-wide functions to support service excellence and enhance strategic alignment, The University of Kansas Health System (TUKHS) and the University of Kansas Medical Center (KUMC) recently partnered with Huron on an ambitious, multi-year project involving more than 600 IT professionals across both organizations. Join two of the project principals, joint TUKHS/KUMC CIO Chris Harper and Huron managing director Matt Jones, as they share strategies and lessons learned in planning and executing a monumental IT organizational change. Key topics include developing a short, medium, and long-term vision, building a transitional office to manage the overall change, achieving short-term wins, and managing enterprise-wide communications.
Sub-Categorization: Project and Change Management (PCM)
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1600, trk-1605, trk-1599, trk-1598
ERP Systems: Non-ERP Related
Platform Type: N/A
Target Audience: All
Knowledge level: Overview
Tell us about you!: Chris Harper is joint CIO for The University of Kansas Health System and University of Kansas Medical Center.

He has over 25 years of business and technology experience, with expertise in multiple practice areas including, system and application development, technology governance, business engagement, change management, strategic process development, information technology transformation, strategic organizational modeling, business operation improvement, business intelligence, data management, advanced analytics strategy and implementation, and AI/ML//automation.

Chris has spent past 20 years applying his skills in health care industry that includes provider, payor, and pharmaceutical organizations.

Chris holds a Master of Arts degree in International Business Administration (MBAi) and Master of Science degree in Project Management (certified program accredited by Project Management Institute)
Sub-Categorization: Project and Change Management (PCM)
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1600, trk-1605, trk-1599, trk-1598
ERP Systems: Non-ERP Related
Platform Type: N/A
Target Audience: All
Knowledge level: Overview
Tell us about you!: Chris Harper is joint CIO for The University of Kansas Health System and University of Kansas Medical Center.

He has over 25 years of business and technology experience, with expertise in multiple practice areas including, system and application development, technology governance, business engagement, change management, strategic process development, information technology transformation, strategic organizational modeling, business operation improvement, business intelligence, data management, advanced analytics strategy and implementation, and AI/ML//automation.

Chris has spent past 20 years applying his skills in health care industry that includes provider, payor, and pharmaceutical organizations.

Chris holds a Master of Arts degree in International Business Administration (MBAi) and Master of Science degree in Project Management (certified program accredited by Project Management Institute)

Speakers

Primary Presenter
Chris Harper
Joint CIO
University of Kansas Medical Center
Co-Presenter
Matt Jones
Managing Director
Huron Consulting Group