Together, functional and technical users (e.g. business analysts, developers, administrators, etc.) can conquer the world…if they can effectively work and communicate with one another. Often, mismatched expectations, assumptions, and a lack of understanding between these parties can lead to frustrations and "failure to communicate" scenarios. In this lighthearted and fun session, we will dispel some common myths about these various groups while discussing the responsibilities and obligations of each role in areas like defining requirements and specifications, decision-making, documentation, QA testing, troubleshooting, and training. We will learn about things like team agreements and how to create a culture of collaboration.  Lastly we’ll wrap it up with some concrete tips and strategies on how to improve communication, help each other, and take the relationship with your developer, administrator, or business analyst from prototype to production.