Agenda

Presentation is key! How the secret of effective communication is in the details

Track: Student Information System (SIS)

Session Number: 9739
Date: Mon, Feb 27th, 2023
Time: 9:00 AM - 10:00 AM

Description:

Did you know there is a relationship between a pair of shoes and effective communication with your students? How? Find it out in this session! We will discuss the process of informing and communicating with your students – for instance during the application and enrolment. Sometimes it can prove rather difficult to get and keep your student’s attention. This challenge grows when a swift response is desired.

The key question here is how to reach your student population in a way that the message is clear, concise and noticed but still keeps a personal touch. This session addresses this issue, identifies causes and offers some possible solutions. Why can it sometimes be so complicated to attract the necessary attention and how to deploy your systems and resources so effectively possible to achieve this goal.

This is definitely influenced by the way students are approached and the manner in which information is offered and presented. Examples will be given of processes which are streamlined by Inholland to improve the clarity and effectiveness for both students and employees. Cases vary from improvements and additions to the student information system (Peoplesoft Campus Solutions) to the implementation of a digital student card, the use of apps and the introduction of chatbots.
Sub-Categorization: Other
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1596, trk-1593, trk-1598
ERP Systems: Oracle Cloud, PeopleSoft
Platform Type: On-premise
Target Audience: All
Knowledge level: Basic
Tell us about you!: Originally educated as economist and jurist. Active in educational support in various roles since 2003; first at University of Amsterdam, now at Inholland University of Applied Sciences. Closely involved with implementation of PeopleSoft Campus Solutions at University of Amsterdam. Current connection with Campus Solutions is an amalgamation of functional management, procedural improvement and technical design and development.
Sub-Categorization: Other
Session Type: Presentation

Session Length: Regular Length (60 min)
Cross Listed Areas: trk-1596, trk-1593, trk-1598
ERP Systems: Oracle Cloud, PeopleSoft
Platform Type: On-premise
Target Audience: All
Knowledge level: Basic
Tell us about you!: Originally educated as economist and jurist. Active in educational support in various roles since 2003; first at University of Amsterdam, now at Inholland University of Applied Sciences. Closely involved with implementation of PeopleSoft Campus Solutions at University of Amsterdam. Current connection with Campus Solutions is an amalgamation of functional management, procedural improvement and technical design and development.

Speakers

Primary Presenter
Jack Bommer
Business Analyst / Application Specialist
Inholland University of Applied Sciences