Conference Tracks

Community Discussion

Promoting the sharing of information, tools, and resources that highlight best practices in relevant topics from member institutions everywhere.

Customer Relationship Management (CRM)

Improving business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modeling between institutions, colleagues, and vendors.


Providing advice and guidance on the technology underpinning the software applications used by the Higher Education community.


With expertise in Grants, Contracts & Billing, Procurement to Pay, General Ledger and Budget, the sum is greater than the whole in the Finance track.

Human Capital Management (HCM)

Helping build and manage your human resource services, workforce, payroll, and more with actionable insights and collaborative support on tools.

Leading Change

Topics that outline development throughout Higher Education. Tell us about how you are leading the change in our industry. Here are a few ideas to get the wheels spinning: remote work, diversity and inclusion, and career/professional development.

Project & Change Management (PCM)

Promoting the sharing of information, tools, and resources that highlight best practices from member institutions worldwide.

Student Information System (SIS)

We continually find a need to work collaboratively with our peers from other business areas. The Student Information System track focuses on a variety of topics related to Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials, and Student Records.

Technical & Reporting

Bringing technologists and analysts together to share best practices and experiences of working with existing and emerging technologies in the higher education ecosystem.


Working closely and hands-on with the users to improve products and take advantage of emerging technologies used by member institutions.

This year, we are proud to showcase tracks that better align with the Higher Education industry. If you have track-specific questions, please reach out to the program team.