Conference Passes

• Registration fees must be paid in full before the rate increases to the next level (i.e. Early Bird to Advanced and so on). If full payment is not received, registrations will be canceled and attendees must re-register at the prevailing higher rate.
• Group Registration Rates are only applicable towards full conference registrations. Discounted registrations do not apply. Please contact support@alliance-conference.com if you are unsure if you qualify.
• All Alliance 2022 registered attendees and guests must be at least 21 years of age.
• Alliance 2022 registered guests must not be in an industry-related position. Co-workers or associates in the industry do not qualify. Guests are welcome to participate in the Sunday Welcome Reception and the Tuesday Closing Night Event.
• Consent to Use of Photographic Images: Registration and attendance at, or participation in, Alliance 2022 constitutes an agreement by the registrant to HEUG's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.
• Attendees from institutions within 75 miles of the conference site and where institution travel guidelines will not allow an overnight stay due to close proximity may request a waiver of the requirement of staying at a conference hotel. Contact support@alliance-conference.com to request the exemption.
• If you are exhibitor staff, Oracle staff, or Workday staff and your registration was not included as part of your company's Sponsorship package, you must pay the prevailing conference rate to attend.
• The cutoff for all registration deadlines is 5:00 P.M. MST

Payments by Check

Payments by check must be received prior to the prevailing rate cut-off date for the amount being paid. If you are paying by check, the registration web server will generate an invoice that MUST be printed and sent with the check (payable to "Higher Education User Group" in U.S. funds). If you are paying for multiple invoices, please include a copy of each invoice.

Group Payments

An institution's credit or procurement card can be used to pay an individual or multiple registrations by having the attendee register and indicate payment by check or by group payment. You can pay up to 10 invoices at a time. The registrant will be provided an Order ID and Order Key to be used in the instructions below to pay for one or more invoices:

1. Go to Group Payments
2. Enter the Order Id and the Order Key provided.
3. Click the 'Add' button. The window will be updated displaying the invoice information and cost.
4. If you wish to pay for additional invoices at the same time, enter the Order Id and the Order Key for each of those invoices, and click the 'Add' button after each one.
5. When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
6. A window will display listing all the invoices to be paid and a total for these invoices. If everything is correct, click the 'Pay with Credit Card' button at the bottom. A credit card payment window will then allow you to complete the transaction.

Substitutions

Substitution Policy: Transfer of registration is permitted prior to 3/7/2022. Only one transfer is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with that substitution as well as updating any contact/demographic information. Please fill out this survey to begin your transfer process.

Cancellations

• A processing fee will not be applied to any Alliance 2022 Fee (Registration, Workshops or Guests) if written notice of cancellation is sent via email to support@alliance-conference.com by 1/26/2022.
• Registration Cancellations are subject to a $225 cancellation fee and require written notice of cancellation via email to support@alliance-conference.com., sent no later than 2/25/2022. This does not apply to any Group Registration Packages.
• Guest Fees, Training Fees, and Workshop Fees are subject to a $25 cancellation fee and require written notice of cancellation via email to support@alliance-conference.com, sent no later than 2/25/2022.
• Refunds for any registration fees and/or optional items will not be granted after 2/25/2022, nor will they be given for no-shows.
• All Group Registration Package sales are final. No refunds on packages will be honored.

Refunds will be made in the following ways:

1. Processed within 30 days after the conference.
2. For payments received by credit or debit cards, the same credit/debit card will be refunded*.
   *Refunds may be in the form of a check if payment is unable to be credited to the credit/debit card (Ex: Refunds issued past 90 days of payment received, credit card is expired, etc.)
3. For all other payments, a check will be issued to the payee nominated account.

Cancellation of your Alliance conference registration does not mean that your hotel reservation is cancelled as well. You must cancel each separately.