Conference Tracks
Constituent Experience (CX)
More About This Track
The Constituent Experience and Advancement (CX) track encompasses every phase of the higher education lifecycle, from prospecting, through graduation, to the alumni/donor experience.
How do you use your CX systems to provide service to your students? There are as many CRM systems in the higher education space as there are approaches to student support and services and we’re interested how you are using them. Tell us about any process that provides a superior experience for your constituents, while reducing workload and adding value to your institution.
The CX track is seeking content that covers prospecting, admitting, engaging, serving, retaining, friend-raising, fundraising and any and every key milestone in the higher education lifecycle.
Constituent Experience (CX)
Improving business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.
Other tracks you may be interested in:
Constituent Experience (CX)
Improving business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.
Finance
Consisting of the combination of Grants, Contracts & Billing, Procurement to Pay, General Ledger, and Budget groups.
Human Capital Management (HCM)
Helping build your workforce with actionable insights, collaborative support on tools, and attract/retain the best talent with the backing of our membership.
Project & Change Management (PCM)
Promoting the sharing of information, tools and resources which highlight best practice in the above topics from member institutions around the world.
Research Management
Promoting the information and common opportunities that are shared among the higher education systems. Join us to exchange research results and take part in the ongoing discussion between experts.
Student Information System (SIS)
Representing the global landscape of higher education by sharing information about how students, staff, and faculty access and manage their information.
Technical & Reporting
Enabling members to meet and exceed institution expectations by empowering them with information that is consistent, accurate, and actionable on the latest technology applications.
