Constituent Experience and Advancement (CXA) Track

About This Track

The Constituent Experience and Advancement (CX) track encompasses every phase of the higher education lifecycle, from prospecting, through graduation, to the alumni/donor experience.

How do you use your CX systems and Campus Solutions to provide service to your students? There are as many CRM systems in the higher education space as there are approaches to student support and services and we’re interested how you are using them with Campus Solutions. Tell us about any process that provides a superior experience for your constituents, while reducing workload and adding value to your institution.

The CX track is seeking content that covers prospecting, admitting, engaging, serving, retaining, friend-raising, fundraising and any and every key milestone in the higher education lifecycle.

Other tracks for you to explore:

A Few of Our Sessions

Goal setting and social strategy for social media

Maria Hench
DePaul University
Content editor & producer

Just as landscape of social media evolves, our content and social strategy changes with it. Here's how DePaul University aims to meet our current and prospective students (and their parents) where they are.

Untangling the Knots: The Data & Systems Behind Student Engagement & Retention

Tyneka Harris Coronado
DePaul University
Project Leader/Manager

This session seeks to give examples of how data from different sources can be "untangled" to begin to tell the story of student engagement and retention at a micro level. The presenter will discuss information management practices that promote the ability for co-curricular programming areas to be aware of the profile and trends that exists among the students they serve.

PeopleSoft and Slate - how a mid-sized school implemented Slate on our campus

Jennifer Bayless
Missouri University of Science and Technology
Functional/Business Analyst

At Missouri University of Science and Technology we have implemented Slate as our CRM for both the undergraduate and graduate school (in one instance!) and we would love to tell you about how we did that and the interfaces needed to PeopleSoft.

Our Complete Agenda

Note that this listing below includes sessions from other tracks that we think you may be interested in. If you are using our mobile app, make sure to select the track you see listed below in order to get that session added to your agenda.

Click on any session to get additional details

Monday, March 30

Tuesday, March 31

Wednesday, April 1