Get End Users to Buy Into Any Project

Track: Project and Change Management

Session Number: 5975
Date: Tue, Mar 5th, 2019
Time: 2:30 PM - 3:00 PM
Room: SWAN - Pelican 1

Description:

Have you introduced a new system solution, only to have the end users complain about it, or worse, not even use it? Sometimes, we get so busy working on the project itself, we lose sight of the end user experience.

This presentation will draw on years of project and change management experience to present small techniques you can use throughout your project that will mitigate end user resistance to change.

This session is for analysts, project managers, change managers, administrators, technical folks--any agents of change at your institution.

Get your end users to buy in!

Sub-Categorization: ChangeManagement
Session Type: Tips and Tricks
Tags: Change Management, End User, End User Adoption, end user support, Project Management

Session Length (Approved): Mini Session
Session Submission Type: Member Institution
Knowledge level: Overview
Target Audience: Functional
Learning Objective 1: Learn tips for every stage of the project life cycle that will help you get end users to buy in
Learning Objective 2: Learn the value of working groups as change management agents
Learning Objective 3: Get guidance on how to communicate effectively to end users throughout the project
Prerequisites: None
Advance preparation: No Advance Preparation Required
Product: N/A
Version Presenting: N/A
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: N/A
Project Go Live: N/A
Your Training in this Area: Project Management and Project Leadership Certificate from the Northern Alberta Institute of Technology
Element(s) of Engagement: Case studies, Instructor-posed question with time for participant reflection, Live Polling
CPE Approved Session: No
Sub-Categorization: ChangeManagement
Session Type: Tips and Tricks
Tags: Change Management, End User, End User Adoption, end user support, Project Management

Session Length (Approved): Mini Session
Session Submission Type: Member Institution
Knowledge level: Overview
Target Audience: Functional
Learning Objective 1: Learn tips for every stage of the project life cycle that will help you get end users to buy in
Learning Objective 2: Learn the value of working groups as change management agents
Learning Objective 3: Get guidance on how to communicate effectively to end users throughout the project
Prerequisites: None
Advance preparation: No Advance Preparation Required
Product: N/A
Version Presenting: N/A
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: N/A
Project Go Live: N/A
Your Training in this Area: Project Management and Project Leadership Certificate from the Northern Alberta Institute of Technology
Element(s) of Engagement: Case studies, Instructor-posed question with time for participant reflection, Live Polling
CPE Approved Session: No

Speakers

Primary Presenter
Joel Rackel
Process Analyst
Northern Alberta Institute of Technology