Everything you need to know/see about digital assistants (chatbots)

Session Number: 7183
Track: Exhibitor
Sub-Categorization: Innovations/New Technology
Session Type: Presentation
Tags: Automation, Chatbots, Chatbots, AI, Mobile, Cloud, Digital Assistant, Integration, PaaS, Usability, UX
Primary Presenter: Andrew Bediz [President]
Time: Mar 31, 2020 (08:30 AM - 09:30 AM)
Room: 123

Mobile Cross listed Track(s): Academic Advisement, Admissions, Campus Community, Constituent Experience and Advancement (CX), ERP / HCM Cloud, Financial Aid, HCM, Innovations/New Technology, Student Cloud, Student Financials, Student Records, Technical & Reporting
Session Length: Regular Length (60 min)
Session Submission Type: Vendor
Knowledge level : Basic
Target Audience: All
Learning Objective 1: Understand the value digital assistants or chatbots can add to your institution
Learning Objective 2: Learn about our experiences implementing digital assistants and what to look out for
Learning Objective 3: Learn the existing functionality of the IntraSee Digital Assistant powered by Oracle via demo
Prerequisites : None
Advance preparation: No Advance Preparation Required
Platform Type: Cloud
Product: N/A
Other Product Type: Oracle Cloud + PeopleSoft
Version Presenting: N/A
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: Production
Project Go Live: N/A
Your Training in this Area: N/A
Element(s) of Engagement: Other. Please list below.
CPE Approved Session: No

Description:  IntraSee is the pioneer in deploying digital assistants which are integrated with PeopleSoft and other key academic systems. Alliance 2020 will mark our third year presenting on the topic. This is not your garden-variety chatbot. A digital assistant provides real value, personalized and consistent service, and helps students, faculty, advisors and staff save time. Digital assistants are really a form of automation, which is a key objective of CIOs all over higher education. In this session we will explore the value proposition of digital assistants and the coming wave of demands you will be getting from students. Secondly, we will share key lessons learned from being at the forefront of this technology so that we can save you from falling in those pitfalls and wasting a lot of budget. To finish the session, we will show a live demo where the digital assistant walks the virtual walk.

More Information: https://intrasee.com/tag/chatbot/