Chatbots, User Experience and PeopleSoft

Session Number: 4962
Track: Innovations/New Technology
Session Type: Presentation
Tags: Chatbots, AI, Mobile, Cloud, Cloud Applications, Faculty Self Service, PaaS, PeopleSoft, Self Service, Student Self Service, User Experience, UX
Primary Presenter: Andrew Bediz [President - Intrasee]
Time: Mar 26, 2018 (03:45 PM - 04:45 PM)

Approved Session Length: Regular Length
Knowledge level : Basic
Target Audience: All
Learning Objective 1: Learn about Artificial Intelligence and chatbots including how you can implement them
Learning Objective 2: Understand how chatbots can bring a better experience to your students, employees and faculty
Learning Objective 3: Learn about the next-generation user experience application (Content and Experience Cloud) and how to transition from the Interaction Hub
Prerequisites : None
Advance preparation: No Advance Preparation Required
Product: PeopleSoft
Other Product Type: Oracle Cloud
Version Presenting: N/A
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: N/A
Project Go Live: N/A
Your Training in this Area: N/A

Description:  Many of you have upgraded to PeopleSoft’s 9.2, their last major release. While you strategize about your next big step in HR and Student systems you may be asking: what improvements can be done today to your PeopleSoft implementation? Maybe more importantly, how can you improve your user’s experiences and not lose that investment when you begin to implement cloud applications? The hottest area right now is Artificial Intelligence and chatbots. You can deploy chatbots today with your existing PeopleSoft! This session will explain this exciting new technology and how it can improve your user experience complete with a live demo. Your users can interact with your systems without ever pulling up a web page! We will conclude the session with a quick look at the Oracle Content and Experience Cloud which is the next step for PeopleSoft Interaction Hub customers.