The premier annual member-driven conference for higher education users from around the world. Alliance's expanded vendor inclusion makes this the place for higher education and public sector professionals to share knowledge, collaborate and become inspired regardless of product or platform.

All attendees must be an Institutional Member, Allied Member, or a Subscriber of the Higher Education User Group at the time of registration. HEUG may accept a limited number of guests from other industries and employees of vendors as Exhibitors.

Alliance 2025 is held Sunday, March 9 through Wednesday, March 12, 2025. Workshops will be held on Sunday, March 9, 2025.

Alliance 2025 will be held in New Orleans, Louisiana, at the New Orleans Ernest M. Morial Convention Center (900 Convention Center Blvd., New Orleans, LA 70130).

During registration, you will be asked if you require ADA assistance. If so, a HEUG staff member will contact you before the start of the conference. Advance notice is required for accessibility assistance, BEFORE Monday, February 17, 2025. Requests received after that will be handled on a case-by-case basis and assistance cannot be guaranteed. We ask that you please register as soon as possible, to provide the best experience at the conference.

Follow the designated entrances for Alliance 2025 (Halls H & I-1). Head to the Alliance 2025 Registration Desk and it will be in the Exhibit Hall to the right (Hall I-1).

No, your registration includes all the fun at Mainstage!

We've designed the Alliance program in conjunction with Mainstage to provide an exciting variety of session options throughout the conference!

Yes! Our keynotes run as solo events on the Alliance 2025 agenda. Plan on attending those events at a minimum at Mainstage, but we invite you to check out the rest of the agenda and pop in at any time.

No, Mainstage is content, collaboration, and learning. You can meet and connect with vendors in the exhibit hall.

Session submissions are open from September 2 – September 27, 2024. Please visit our Presenter Hub page for more details.

If you have finalized and submitted your session, please reach out to support@alliance-conference.com, and we can reopen the form for you. Once you complete your edits, click 'OK' to save them. If you are an Exhibitor presenting, contact Tom Chambers at exhibitors@heug.org.

Upon presentation approval and acceptance, Alliance 2025 presenters are eligible for one (1) discount only. Presenters selected for multiple sessions are eligible for one discounted rate, which provides the greatest benefit. No other expenses are reimbursed by the Alliance Conference. The registration discount is non-transferable.

The breakout rooms will not be equipped for virtual presentations (primary or co-presenters). Approved presenters are required to be in-person for the conference.

We will update you by December 13, 2024, of your final session status. Please proceed with registering for Alliance as an attendee at this time, and if your session is accepted, we will refund your registration based on the presenter registration discount.

Follow the timeline and information on our Presenter Hub page.

NOTE: You will not be able to login to the mobile app until your registration is paid.
Agenda Builder is located in the Alliance app. There are two methods to access the mobile app.

• Go to the App Store and download the HEUG Events app:
  Android - Google Play
  iOS - Apple Store
  Click "Log in" at the top right then "Get Started". Create an Eventsential Account login by using the same e-mail address and password that you use to login to the HEUG Community.
  Then click on the Alliance 2025 event and log in again by using the same e-mail address and password that you use to login to the HEUG Community.
• Go to https://heug.eventsential.org/Home/Details/117 on your browser to instantly access your mobile event guide!
  Click on the event then login by using the same e-mail address password that you use to login to the HEUG Community.

All times are listed in Central Standard Time Zone (CST). From the first Sunday in November until the second Sunday of March.

No, to take advantage of the early bird conference rate, you must make your hotel reservation through the Alliance 2025 Conference reservation system only. Regular audits are performed by the conference team to confirm hotel reservations against conference registrations. If there is a discrepancy, an adjustment will be made to your registration fee to reflect the current conference rate. If you choose to change your hotel to a property outside the conference block after registering for the Earlybird Rate, an adjustment will be made to your registration fee to reflect the current conference rate..

Hotel reservations are allocated on a first-come, first-served basis, subject to room availability. If a preferred hotel is unavailable, attendees may be placed on a waitlist.

Attendees who live within a 50-mile radius of Alliance 2025 may request a waiver of the hotel reservation requirement. We ask that you submit a Local Attendee Waiver Form and receive approval from the conference team before completing your registration.

This information can be found in the Cancellation Policy section of our Housing Terms & Policies page.

The Alliance registration fee includes admission to all keynote and educational sessions, post-conference recording access, giveaways, Welcome Reception, conference meals, refreshment breaks, and the Tuesday night celebration, The Big Easy Bash: A Night in New Orleans

Visit the HEUG Membership information page for more details on how to enroll.

If your organization is already a member you can create a profile or reset your password.

The registration fee is in US Dollars. Payment must be in US Dollars.

Visa, MasterCard, American Express, Discover, check/cheque and ACH/Wire are accepted. No purchase orders accepted.

If your payment did not go through, check to see if one of the following situations has occurred:

• Credit card has been tried too many times, too quickly
• Credit card has expired
• Credit card limit has been reached
• Credit card has a fraud listing
• Credit card billing address doesn't match the one put in upon making payment

It is recommended that you contact your credit card provider to verify the information above. Please note that our system will temporarily block credit cards if declined multiple times.

This information can be found in the Payment Information section of our Registration Policies page.

This information can be found in the Cancellation Policies section of our Registration Policies page.

This information can be found in the Cancellation Policies section of our Registration Policies page.

Yes, you can bring a guest to Alliance for an additional fee. If you have already registered, you can go to your registration to add a guest pass and a new invoice will be generated to be paid. Registered guests must not be in industry-related roles. Those in the same industry are not eligible as "guests". While guests are invited to the Sunday Welcome Reception and Tuesday Closing Night Event, they need to purchase a reception add-on to participate.

For your safety and the safety of others, please contact support@alliance-conference.com.

No, group registration packs will not be available for 2025.

Louis Armstrong New Orleans International Airport (MSY). With 13+ airlines operating out of the MSY (including international destinations such as Canada, Jamaica, Honduras, Mexico, Panama, The UK, and Germany), there are plenty of options for catching a flight to New Orleans. For a full list of nonstop flights, see Louis Armstrong New Orleans International Airport (MSY)

You must be registered and paid in full before requesting a Visa Request Letter. Please contact support support@alliance-conference.com.

Email will be answered as soon as possible between Monday - Friday 8:00 AM to 5:00 PM (MST) in United States UTC/GMT -07:00.

To view the full list of future Alliance conferences, please visit the  Past & Future Conferences page.

Please contact us at support@heug.org.